Storepawsandclaws

At Paws and Claws, we know how exciting it is to shop for your furry friends, and we want to ensure that their new goodies arrive as quickly and safely as possible. That’s why we’ve created a simple and straightforward shipping policy designed to give you peace of mind and a smooth shopping experience.

Free Shipping on Orders Over $59.99

We are pleased to offer free standard shipping on all orders over $59.99! There’s no need to worry about additional costs – just fill your cart with your pet’s favorite toys, treats, or essentials, and let us take care of the rest. For orders that do not reach this amount, a flat shipping fee of $9 will be applied.

Fast and Reliable Shipping

We understand that you and your pets can’t wait to receive your products, so we aim to process and ship all orders within 1-2 business days. Our dedicated team works hard to ensure your packages are carefully packed and shipped promptly, so your pet won’t have to wait long to enjoy their new items.

Shipping Destinations and Carriers

Currently, we offer shipping within the continental United States. We partner with trusted carriers to provide the most efficient delivery options available. Once your order is shipped, you will receive a confirmation email with tracking information, so you can keep an eye on your package as it makes its way to you.

Order Tracking and Delivery Times

Once your order has shipped, you will receive an email with tracking information. Delivery times may vary depending on your location and the shipping method chosen, but most orders should arrive within 3-7 business days. For those in remote or rural areas, please allow a little extra time for your package to reach you.

Missing or Delayed Packages

If you encounter any issues with your order’s delivery, such as delays or missing packages, please don’t hesitate to reach out to us at [email protected]. Our customer service team is here to assist you and will work with you to resolve any problems as quickly as possible.

Returns and Exchanges

If, for any reason, you are not completely satisfied with your purchase, please review our Return Policy for instructions on how to make a return or exchange. Your satisfaction is our top priority, and we strive to make the return process as seamless as possible.

Contact Us

Have questions about shipping or need further assistance? We’re always here to help. Reach out to us at [email protected], and our friendly team will be happy to assist you with any inquiries you may have.

Thank you for choosing Paws and Claws! We’re thrilled to be a part of your pet’s journey and look forward to delivering happiness straight to your doorstep.